How to Get Support
- FAQs: Check our Frequently Asked Questions (FAQs) section for quick answers to common questions about our website and app reviews.
- Email Support: For personalized assistance, you can reach out to our support team via email at [email protected]. We aim to respond to all inquiries within 24-48 hours.
- Live Chat: Use our live chat feature for real-time support. Our customer service representatives are available Monday to Friday, from 9 AM to 5 PM AEST.
- Contact Form: Fill out our contact form with your details and the nature of your inquiry. Our team will get back to you as soon as possible.
Common Issues and Solutions
- Navigation Problems: If you have trouble navigating our website, try clearing your browser cache or using a different browser. For persistent issues, contact our support team for assistance.
- Account Issues: If you experience problems with your account, such as login difficulties or password resets, visit our Account Help section or contact us directly for support.
- App Reviews: If you have questions or concerns about our app reviews, check our Review Guidelines page to understand our review process. You can also submit a request for more detailed information on specific apps.
Feedback and Suggestions
We value your feedback and are always looking to improve our services. If you have any suggestions or comments about our website or app reviews, please let us know. Your input helps us enhance our content and provide a better user experience.
- Feedback Form: Use our feedback form to share your thoughts and suggestions.
- Email Us: Send your feedback directly to [email protected].
Technical Support
- Browser Compatibility: Ed Fagan is optimized for modern web browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. Ensure your browser is up-to-date for the best experience.
- Mobile Support: Our website is mobile-friendly and can be accessed from your smartphone or tablet. If you encounter any issues on mobile devices, please report them to our support team.
Privacy and Security
Your privacy is important to us. Visit our Privacy Policy page to learn more about how we handle your personal information and ensure your data is protected. If you have any privacy-related concerns, contact our support team for assistance.
Community Support
Join the Ed Fagan community to connect with other app enthusiasts, share your experiences, and get advice from fellow users. Our community forums are a great place to find support and contribute to discussions about the latest apps.
- Community Forums: Participate in our forums to ask questions, share insights, and engage with other users.
- Social Media: Follow us on social media for updates, tips, and community support.
Contact Us
If you need further assistance, don’t hesitate to contact us. We’re here to help!
- Email: [email protected]
- Phone: (020) 7946 0018
- Address: 3, Brook Gardens, Shrewsbury, Shropshire SY3 7QS, United Kingdom